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Sticker and Trading Card Questions
General Questions
Collection Mistake Questions
Merlin Online Questions
Sticker and Trading Card Answers

Do Merlin deliberately make some stickers rarer than others?
No, all the stickers in a collection are printed and distributed evenly, although in some instances manufacturing constraints will create minor imbalances. It should be noted however that these constraints have no affect on the even distribution of stickers.
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So why do I seem to keep getting the same stickers while never getting others?
It's all down to luck!
If you open a new display box and take a handful of packets, you are less likely to get swaps among those stickers than if you select the packets at random from the box, or indeed from different boxes.

It's the simple nature of collecting stickers that the fewer stickers you have left to find, the more swaps you will get in your new packets. Obviously there can be no guarantee that the stickers you get in new packets will be different from those you've already got.
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Do Merlin deliberately make some trading cards rarer than others?
Yes. In some cases, card collections contain special 'chase cards' which are less common than the collection's regular cards in order to give them a demand value. Other than these special cards, all other cards in a collection are printed and distributed evenly, subject to minor manufacturing constraints.
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I bought a few packs of stickers/cards from together in one display box and I got several duplicates, including two the same in one packet.
This should not happen. If however you do find yourself in this situation please let us know so we can investigate and rectify the problem.
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In what shops can I find Merlin stickers and Topps trading cards?
Merlin stickers and Topps trading cards are widely available throughout the UK and all over Europe. In the UK, stickers and cards can be found in a variety of high street and local newsagents and all good supermarkets. Across Europe, Topps stickers and cards can be purchased from newsagents, supermarkets and toy shops.
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General Answers

Can you help me finish my sticker collection?
The Product Archive section of this site will tell you whether we still have stocks available for the collection you're looking to complete. We may be able to sell you the individual stickers you need, or packets of stickers if you'd rather buy them that way. Full details of how to place you order can be found in the Shop section of this site.
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Can you help me finish my trading card collection?
In common with other trading card manufacturers, we do not sell individual trading cards, but we may be able to sell packets of cards. The Product Archive section of this site will tell you whether we still have stocks available for the collection you're looking to complete. Full details of how to place orders for trading cards can be found in the Shop section of this site.

Alternatively, there is a lively second hand market in trading cards and there are almost certainly some card dealers/traders locally, as well as various dedicated sites on the internet.
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Some of the stickers in my album are divided in half and are numbered 280A and 280B. Is it possible to order these separately?
No. For packing and ordering purposes 280A and 280B are treated as one sticker, so when ordering it is only necessary to give the sticker's number - 280 for the above example.
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Can you tell me what new sticker/card collections will be published soon?
As soon as we can tell you about our new collections then we will. Keep checking Merlin Online for the latest information on new Merlin/Topps collections throughout Europe.
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I have an old sticker/card collection that I want to find out about, can you give me any information on it?
If it was published by Merlin or Topps Europe then all the information we have about it will be in the Product Archive section. If the information you're looking for is not there then it's either a Topps US collection, or another company has published it.
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The stickers for my collection are not available to buy from the shop, or from you, will they be available in the future?
Almost certainly no. Once a collection is no longer on sale in the shops, or is no longer current, the production of its stickers stops. An exhaustible stock is kept by us for research, swapping, completion and individual sale commitments, but when they are gone, that's it!
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I have an excellent idea for a new Merlin collection, what should I do?
We're always happy to listen to ideas for new collections from our collectors, so if you've got a brilliant idea, just contact us here at Merlin outlining your plans.
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Collection Mistake Answers

Some of the details in my album aren't right, why is that?
Merlin and Topps make every possible effort to deliver accurate and informative information in all of their collections. Every collection is produced with the benefit of extensive research and expert subject consultation to ensure that everything is of the highest possible standard - however some minor mistakes and factual discrepancies do occasionally appear and for this we offer our apologies.
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Merlin Online Answers

I can't remember my Password. Can you help?
We may be able to remind you of your Password. Click here for details.
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I've moved house. How do I change the address I gave?
Click here to go to the Update page. You can change any of the details you gave when you registered.
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Can I log on from any PC?
Yes. All you need to remember is your Username and Password. If you are using a shared computer you should remember to close your browser once you have finished browsing MerlinOnline to make sure nobody can gain access to your account.
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